Privacy Policy
We respect your privacy and understand the importance of protecting your personal information. Maintaining your privacy and trust is very important to Sky Rover Optics. Please contact our Customer Service team via sales.skyroveroptics@gmail.com
What /when personal information do we collect from the people that visit https://skyroveroptics.com
When ordering or registering on our website, we will collect your name, billing and delivery address, your email address, and your purchase/return/exchange information.
We will use your personal information in the following ways:
1. To fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information, subscribe to a newsletter.
2. To administer and fulfill our contests and other promotions
3. To help us learn more about your shopping preferences.
4. To contact you if necessary
Do we use cookies?
A cookie is a piece of data stored on the user's hard drive containing information about the user. We use both session and persistent cookies. Cookies enable us to track and target the interests of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site. Cookies do not cause damage to your computer systems or files, and only the website that transferred a particular cookie to you can read, modify or delete such cookie. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer.
Third-party disclosure
We do not sell, trade, or transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Also, we do not include or offer third-party products or services on our website. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Newsletters
The newsletter will be sent out regularly, with the latest updates on new arrivals, recent hottest deals, special offers, and bargains, as well as the exclusive coupons and discounts to our email subscribers. We respect your privacy and will not disclose your details to any third party. You can contact our customer service to unsubscribe at any time.
Security
Sky Rover Optics takes every precaution to protect our users' information.
DEC 1, 2025
Statement on the Update of SKY ROVER’s Warranty Policy
Dear customers,
To provide a clearer understanding of the warranty coverage and service terms for each product, we have recently updated and standardized the wording of our warranty policy. The goal of this update is to improve transparency, supplement details that were not previously specified, and unify the warranty duration and related descriptions across all product categories.
It is important to clarify that this update does not change our original service commitments or practices. The revisions focus on making the policy language more accurate and easier to understand. We continue to follow the principle of “limited lifetime support”: within the stated warranty period, free repair services remain available; after the warranty period, we will still provide support and repair services, with reasonable charges applied only in specific situations.
Main Updates
- For the SRBC APO series, the warranty label on the packaging has been updated to “3-Year Warranty.” This change is intended to present the warranty period more clearly and intuitively. The service content remains the same—free repairs covered under the policy within three years, and continued technical support beyond the warranty period.
- For other product lines, this update also provides standardized and clearly defined warranty durations. Going forward, the warranty period for each product category will be clearly marked in our official materials for easy reference.
Our Commitment
We hope that this update makes our warranty policy more transparent and easier to understand. If you have any questions regarding the warranty status of your product or service details, please feel free to contact our customer service team. We are always ready to assist you.
Thank you for your continued support and trust in SKY ROVER.
Check updated warranty policy