Shipping & Delivery & Payment Policy
Shipment&Delivery:
All our items will be shipped to buyers address which offered by buyers, please confirm your address before payment. We will send the items within 3 Business days once your payment is completed. (Holidays may be extended)
* In general, all the orders will be processed within 3-7 business days after the payment is confirmed.
* The item will be shipped via YANWEN, DHL, FedEx, USPS, EMS. The delivery depends on the carrier after packages shipped out, plus it is international transport, the delivery may delay, hope you can understand and wait patiently. Thanks in advance.
* You can track your package on 17track. If you can`t find any tracking info on it please contact us.
* FEDEX: 5-15 days.
* Free shipping time: 10-30 days.
* Standard shipping time: 7-20days.
For different countries, there are different customs policy, it is unavoidable to pay VAT/import tax, all products' price is not included VAT, customer need to handle customs clearance and pay tax. Usually logistics team will help customer do clearannce. Below is tax of some countries for customers reference.
1. To US: No VAT below US$800. 7.5%-8% tax if total amount over US$800, and maybe handle service cost from logistics.
2. To EU: Please refer to below info. added logistics team handle service cost.
|
Country
|
Standard Rate
|
Country
|
Standard Rate
|
Country
|
Standard Rate
|
|
Germany
|
19%
|
Spain
|
21%
|
Poland
|
23%
|
|
United Kingdom
|
20%
|
Netherlands
|
21%
|
Greece
|
24%
|
|
France
|
20%
|
Italy
|
22%
|
Denmark
|
25%
|
|
Czech Republic
|
21%
|
Portugal
|
23%
|
Sweden
|
25%
|
|
Belgium
|
21%
|
Ireland
|
23%
|
Finland
|
24%
|
Payment:
We only support by Paypal, if you can't pay it successfully, you can contact us for more details: sales.skyroveroptics@gmail.com
Feedback:
* Your early confirmation will be highly appreciated after receiving the item(s)
* Your feedback is vital for us; we sincerely hope you can leave positive feedback if you are satisfied with our products and service.
* Please contact us first before leaving any negative feedback, we will solve the problems for you.
Customer Service:
* Please feel free to contact us if you need any help by online chatting (instant messages) or Email, we will reply as soon as we read it.
* All the pictures we presented may exist normal tiny color difference due to different monitor and brightness.
* If you have any problems before or after submitting the order or receiving the package, please contact us first instead of opening the dispute, we will try our best to solve for you.
Many thanks!